Furniture Medic, a Roark Capital Company, is one of the world's largest wood and furniture repair and restoration companies. We have an established reputation for excellence unmatched in the industry. Our success is firmly rooted in our dedication to providing our customers with unparalleled craftsmanship and quality service in wood restoration and upholstery repair. In both residential and commercial settings, we provide an affordable alternative to the replacement of furnishings and fixtures. We specialize in wood and furniture repair for antiques, millwork, paneling, banisters, cabinetry, mantels, trim, and other related work. Other services include cabinet restoration, furniture structural repair and stabilization, precision repair of wood surfaces, color blending and image enhancement, as well as furniture refinishing and polishing
Furniture Medic TTL Furniture and Cabinet Restoration is a local independently owned and operated franchise of Furniture Medic. Joe and Daniel Steffens, father and son, are the owners of the business. Joe purchased his first business in 2002 in the Western Suburbs of Chicago. In April of 2006, Joe and his family moved back to his home state of Colorado and purchased his second business. Over the past 15 years, they have successfully served thousands of commercial and residential customers. Their commercial experience includes providing cleaning, restoration, and reconstruction services in various Hospitals, Hotels, Assisted Living Facilities, Event Centers, Athletic / Fitness Clubs, and other large commercial properties. Their commitment to honesty, communication, strong follow-through, and excellent workmanship has resulted in being awarded the franchisor’s highest honor three times. The Marion E. Wade Honor Award was presented to their company in 2009, 2012, and 2019. Joe and Daniel hold IICRC certifications in Fire Restoration, Water Restoration, Applied Structural Drying, and Odor Control. They have also received HAZWOPER 24 Hour and OSHA 10 Hour Safety Certifications.
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Mike was prompt, professional and did a great job. I highly recommend!
- Annette Quintana. 5/19/2020
So happy with my experience. From the front desk the communication was excellent. They were able to fix a problem I had removing handles from a cabinet door in a timely fashion and the price was right. If I have a bigger project I would definitely use this business again.
- pam fraser. 3/21/2020
Repairs were completed fast and above expectations, like the damage was never done! The delivery guys were on time and professional. They didn't complain that they had to carry a very heavy dresser up and down 2 sets of stairs. Customer for life!
- Dean Fiala. 3/13/2020
Nice shop and very friendly employees. They do awesome furniture and cabinet restoration from water damage.
- Skwish 6952. 10/26/2019
Recently I had a small emergency with my wooden dining table. My son recommended that I contact Joe at Furniture Medic, a personal friend of his, whom he rated highly as a trustworthy businessman. Joe immediately called me back and we arranged for my son to transport the table to their workshop. The next week he sent a detailed email, with three options of repair and prices for the work involved in each. I was very impressed with his professionalism and the skill of his staff. So glad to have the table back; it looks brand-new! Thanks, Joe!
- Barbara George. 0/8/2019
Great people and excellent work. Restored functionality to vintage bedroom set - a gift to my sister. She loves it.
- Virginia Cullan. 9/15/2018
Our family had one of the home owners' worst nightmares. We returned to our home after being gone for 9 days to the sound of water flowing! As we came into our house we discovered that water was flowing from a partially collapsed ceiling in the kitchen. A broken pipe in the ceiling above the kitchen sink was the culprit. Water had flowed from a wooden arch above the sink which had become a reservoir releasing water at the weakest link where two boards met and also from the area where the ceiling was collapsing. Several cabinets were damaged. Water seeped down the cabinets in the kitchen and also on the other side of the pass through onto an antique credenza prized because of its sentimental value. As far as we could reason...it was ruined! Well, not if the Furniture Medic had a hand in the repair!! Our ruined cabinets have been restored to their original custom quality AND the credenza is actually better than when it was first purchased!! Our hardwood floors were buckled and had to be replaced also. Furniture Medic carefully took out all of our lower cabinets, not just the damaged ones so that the floor could be replaced. BUT they saved the granite counters and backsplash by putting in braces holding the counters intact saving the insurance company time and money. We applaud Furniture Medic's resourcefulness in saving everything that could be saved with their meticulous work. Our hope was to have our home restored to the quality it was before the flood, and Boy, was that goal met. Truly miraculous!!! It's one thing to be a magician repairing items, but the Furniture Medic does it with so much compassion and consideration for the home owners who are going through a very difficult time, it makes them head and shoulders above the other entities who helped us. We cannot say enough good things about them! Don and Jean T.
- Don Tomasini. 8/12/2018
The team at Furniture Medic did a great job of finishing and restaining our 24 year old iron wood dining table. Over the years our table got some water stains and a little tired looking. The table looks brand new! The team that came out were extremely professional and respectful of our home. I highly recommend Furniture Medic and would not hesitate to use them again. Thank you Joe and your team!
- Rich Wong. 7/27/2018
Joe and Daniel exceeded our expectations by repairing a damaged kitchen cabinet. The cabinet was completely falling apart and an eyesore in the kitchen. We thought it would be completely impossible to restore it. However, they proceeded with the work professionally and quickly. I sent the cabinet off with them on Monday and it was returned to my home on Friday beautifully restored. I highly recommend the Furniture Medic for its wonderful work! Thank you!!!!
- Terry Allen. 7/26/2018
It has been a pleasure to know and work with Joe and his team in both a professional and personal manner.
- Ashley Contrascere. 8/19/2017
These guys did an amazing job refinishing my cedar chest, a family heirloom. I was impressed with the owner's communication (email and text); he always responded to me quickly and answered my questions honestly. The two guys who picked up, worked on, and returned the cedar chest were the epitome of professionalism. They were on time for scheduled appointments and treated my cedar chest like it was their own most prized possession. They were even disappointed during the "reveal" that when they unwrapped the chest from the "moving blankets," the back side was facing me instead of the front! And the quality of the work is truly outstanding!! They had to remove a very dark gel stain that had been poorly applied and covered up the natural wood grain. The final product is absolutely gorgeous!!! I highly recommend this company for their high-quality work and extreme professionalism. This is honestly one of the best experiences I've ever had with a service provider!!
- Erica Henningsen. 8/2/2017
What a great experience and great work! I was in a tough spot needing my kitchen table refinished and Joe saved me!!! Through the entire process he kept me updated on the progress of my table, was quick to respond to emails and over delivered on quality of work. I am very impressed!!!
- Adam DiCola. 7/1/2017
We were having issues with a few pieces we manufactured for a property in Colorado. We urgently and quickly required a medic's assistance so we called and left a few messages for different companies including TTL Furniture. Joseph responded within a few hours of receiving our voicemail. He arranged a site visit shortly after reviewing photos of the issues--the following day to be exact-- and worked on the issues once at the property. He provided plenty of images showing before and after work performed and provided an easy method of payment. Joseph totally saved us and made us look good! Thank you!
- Belky Fafford. 5/27/2017
These guys are the best. I had two desks damaged in 3 spots and within about 1 hour they were like new again. Couldn't tell they were ever damaged. Definately will use them again when needed.
- Tom Walker. 5/25/2017
I appreciated Joes promptness and polite professional communication. Our headboard from Bassett Furniture was badly damaged by movers and I thought we would have to toss it, but he made it usable again and the damage unnoticeable. He even created a thorough report we could file with our claim to the moving company. Thank you Joe!